Delivery Large Sized Boards

IS DELIVERY ABOVE THE GROUND FLOOR?

If YES please understand the following.

The OH&S policy of Designer Allboards requires us to consider the health & safety of our employees when delivery and/or installing boards, particularly larger sizes.

Lifts

For items to be delivered above the ground floor, we need to know if the goods will fit into a lift.

There may be space WITHIN the lift but if we cannot get the item through the lift doors then that particular delivery will probably be unable to occur.

The longest board (including the outer carton) that can go into a lift is the diagonal of the LIFT DOOR opening.

If you need a longer board, but is greater than the diagonal, we can only deliver to the ground floor. Once the goods are signed for as received in good condition we do not cover any credit or replacements for damages etc thereafter.

Stairs

There are many types of stairs, so this is a guide only:

• We will deliver up two (2) flights of stairs for boards up to 1500 x 900mm
• For single flights of stairs (no turning) we should be able to deliver larger sizes
• Such larger sizes may require more than one (1) person
• We cannot deliver up fire escape stairwells (by LAW this area MUST be kept clear at ALL TIMES).