Is Delivery Above Ground Floor?
If YES please understand the following
The OH&S policy of Designer Allboards require us to consider the health & safety of our installers when delivering / installing boards, particularly larger sizes
Lifts
For items to be delivered above the ground floor, we need to know if the goods will fit into a lift. There may be space WITHIN the lift but if we cannot get the item through the lift doors then that particular delivery will probably be unable to occur. The longest board (including the outer carton) that can go into a lift is the diagonal of the LIFT DOOR opening.
Diagonal Measurement = √ H2 + W2
If the board is greater than the diagonal we can deliver to the ground floor only. Once the goods are signed LIFT DOORS for as received in good condition we do not cover any credit for damages etc thereafter.